- Accidental Creative
- Adapting to Web Standards: CSS and Ajax for Big Sites
- Art of Non-Conformity
- Art of Readable Code
- Back to the User: Creating User-Focused Web Sites
- Beginning PHP6, Apache, MySQL Web Development
- Books to Read
- Bored and Brilliant
- Born For This
- Complete E-Commerce Book
- Content Inc
- Core PHP Programming
- CSS3: Pushing the Limits
- Dealing with Difficult People
- Defensive Design for the Web
- Deliver First Class Web sites
- Design for Hackers: Reverse-Engineering Beauty
- Designing Web Interfaces
- Designing Web sites that Work: Usability for the Web
- Designing with Progressive Enhancement
- Developing Large Web Applications
- Eat That Frog
- Economics of Software Quality
- Elements of User Experience
- Epic Content Marketing
- Extending Bootstrap
- Flexible Web Design
- Flexible Web Layouts
- Happiness At Work
- Inmates Are Running the Asylum
- jQuery Pocket Reference
- Letting Go of the Words
- Making Every Meeting Matter
- Manage Your Day to Day
- Marketing to Millenials
- Monster Loyalty
- More Eric Meye on CSS
- Official Ubuntu Book
- Organized Home
- Perennial Seller
- PHP In a NutShell
- PHP Refactoring
- PHP5 CMS Framework Development
- PHP6 and MySQL Bible
- Privacy Policy
- Responsive Web Design
- Responsive Web Design with HTML and CSS3
- Rules of Thumb
- Saleable Software
- Securing PHP Web Applications
- Simple and Usable Web, Mobile and Interaction Design
- Smart Organizing
- Submit Now: Designing Persuasive Web sites
- The Life-changing Magic of Tidying up
- This Is Marketing
- UI and UX and Design
- Web site Usability
- Web Site Usability: A Designer's Guide
- Web Word Wizardy
- Well Designed
- Work for Money, Design for Love
- Blogs
- Checklists I Have Collected or Created
- Color in Web Design
- Crafts To Do
- Database and Data Relations Checklist
- Ecommerce Website Checklist
- My Front End UI Checklist
- New Client Needs Analysis
- Newsletters I Read
- Puzzles
- Style Guides
- User Review Questions
- Web Designer's SEO Checklist
- Web site Review
- Website Code Checklist
- Website Final Approval Form
- Writing Content For Your Website
- Writing Styleguide
- Writing Tips
- Complete Book of Potatoes
- Creating Custom Soil Mixes for Healthy, Happy Plants
- Edible Forest Garden
- Garden Design
- Gardening Tips and Tricks
- Gardens and History
- Herbs
- Houseplants
- Light Candle Levels
- My Garden
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- Organic Fertilizers
- Organic Gardening in Alberta
- Plant Nurseries
- Plant Suggestions
- Planting Tips and Ideas
- Root Cellaring
- Things I Planted in My Yard
- Way We Garden Now
- 101 Organic Gardening Hacks
- Beautiful No-Mow Lawns
- Beginner's Guide to Heirloom Vegetables
- Best of Lois Hole
- Eradicate Invasive Plants
- Gardening Books to Read
- Gardens West
- Grow Organic
- Grow Your own Herbs
- Guerilla Gardening
- Heirloom Life Gardener
- Indoor Gardening: The Organic Way
- Real Gardens Grow Natives
- Seed Underground
- Small plot, high yield gardening
- Thrifty Gardening from the Ground Up
- Vegetables
- Veggie Garden Remix
- Weeds
- What Grows Here
- Activities for Kids
- Baking & Cooking Tips
- Bertrand Russell
- Can I Get that on Sale?
- Cleaning Tips and Tricks
- Colour Palettes I Like
- Compound Time
- Cooking Tips
- Crafts
- Crafts for Kids
- Household Tips
- Inspiration
- Interesting
- Interior Design
- Latin Phrases
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- Learn Something New
- Links, Information, and Cool Videos - Stuff for My Kids
- My Miscellany
- Organizing
- Quotes
- Reading List
- Renovations
- Silly Sites
- Things that Make Me Laugh
- Videos to Watch
- YouTube Hacks
- Accessibility
- CSS Frameworks
- CSS Reading List
- CSS Sticky Footer
- htaccess files
- HTML Tips and Tricks
- Javascript (and jQuery)
- Landing Page Tips
- Making Better Websites
- More Information on CSS
- MySQL and Databases
- Navigation
- Responsive Design
- Robots.txt File
- Security and Secure Websites
- SVG Images
- Web Design and Development
- Web Design Tools
- Web Error Codes
- Website Testing Checklist
- Writing for the Web
- Writing Ideas for your website
- Animations and Interactions
- Being a Better Designer
- Bootstrap Resources
- Colour
- CSS Preprocessors: Sass and Less
- CSS Tips Tricks
- Design Systems
- Designing User Interfaces
- Font & Typographical Inspiration
- Fonts, Typography, Letters & Symbols
- Icons
- Logo Designs
- Photoshop Tips and Tricks
- Sketch
- UX and UI and Design Reading List
- Web Forms
Take the worst first
All sites have usability problems!
All organizations have limited resources to devote to fixing usability problems.
You will always have more problems than resources to fix.
It's easy to get distracted by less serious problems that are easier to solve, which means the worst ones persist.
You must focus ruthlessly on only the most serious problems.
How to determine severity?
Will lots of people experience the problem?
Will it cause a serious problem for the people who experience it or is it just an inconvenience?
Determing severity is always a judgement call. The toughest problems are corner case (very bad problems for only a few users) and ubiquitous nuisances (affect lots of people but are only minor annoyances).
When fixing problems, try to do the least you can do
What is the smallest change you can make to prevent the problem?
Always tweak your site, improve the usability one change at a time. Tweaks costs less and require less work. Tweaks don't ruin lives, carerrs, or families. Small changes are quicker and more likely to happen.
If you make larger changes, you are more likely to break other things.
Most people do not like change. Tweaks are less obvious than redesigns. Redesigns annoy. Redesigns involve a lot of people in a lot of meetings.
Always relate everything back to a ROI.
These are notes I made after reading this book. See more book notes
Just to let you know, this page was last updated Saturday, Feb 27 21